.page-contact {
  --pc-dash: rgba(166, 195, 184, .26);
  --pc-sheet-ink: #08110D;
  --pc-sheet-soft: #3E6B5B;
}

.page-contact img {
  display: block;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 首屏支持台 ---------- */
.page-contact .support-console {
  position: relative;
  margin-top: clamp(16px, 3vw, 28px);
  padding: clamp(20px, 4vw, 44px);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background:
    radial-gradient(120% 90% at 84% 6%, rgba(87, 242, 193, .16), transparent 58%),
    linear-gradient(158deg, rgba(31, 111, 92, .24), rgba(5, 31, 26, .92) 64%);
  display: grid;
  gap: clamp(20px, 3vw, 36px);
  overflow: hidden;
}

.page-contact .support-console::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 84px;
  height: 84px;
  border-top: 1px solid var(--signal);
  border-left: 1px solid var(--signal);
  opacity: .65;
  pointer-events: none;
}

.page-contact .support-console::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 46%;
  height: 3px;
  background: linear-gradient(90deg, transparent, var(--orange));
  pointer-events: none;
}

.page-contact .support-console__main {
  min-width: 0;
}

.page-contact .support-console h1 {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-size: clamp(1.9rem, 6.4vw, 3.3rem);
  line-height: 1.06;
  letter-spacing: -.02em;
  font-weight: 800;
  color: var(--paper);
}

.page-contact .support-console__lead {
  margin: 16px 0 0;
  max-width: 42ch;
  color: var(--muted);
  font-size: 1rem;
  line-height: 1.75;
}

.page-contact .support-console__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-contact .support-console__meta {
  margin: 18px 0 0;
  font-size: 11px;
  letter-spacing: .12em;
  color: var(--mid);
  text-transform: uppercase;
}

.page-contact .support-console__rail {
  display: grid;
  gap: 14px;
  min-width: 0;
}

.page-contact .status-board {
  padding: 16px 18px;
  border: 1px solid var(--line);
  border-left: 2px solid var(--signal);
  background: rgba(10, 46, 38, .92);
  display: grid;
  gap: 10px;
}

.page-contact .status-board__label {
  margin: 0;
  font-size: 11px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-contact .status-board__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(1.6rem, 5vw, 2.1rem);
  line-height: 1;
  color: var(--signal-soft);
}

.page-contact .status-board__live {
  margin: 0;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: .9rem;
  color: var(--paper);
}

.page-contact .status-board__row {
  margin: 0;
  padding-top: 8px;
  border-top: 1px dashed var(--pc-dash);
  display: flex;
  justify-content: space-between;
  gap: 12px;
  font-size: .82rem;
  color: var(--muted);
}

.page-contact .status-board__row b {
  font-family: var(--font-mono);
  font-weight: 600;
  color: var(--signal);
}

.page-contact .support-console__figure {
  margin: 0;
  overflow: hidden;
}

.page-contact .support-console__figure img {
  width: 100%;
  aspect-ratio: 3 / 2;
}

/* ---------- 章节通用 ---------- */
.page-contact .section {
  margin-top: clamp(44px, 7vw, 78px);
  min-width: 0;
}

/* ---------- 01 反馈前准备 ---------- */
.page-contact .prep-layout {
  display: grid;
  gap: clamp(20px, 3vw, 34px);
  min-width: 0;
}

.page-contact .prep-list {
  min-width: 0;
}

.page-contact .prep-item {
  display: grid;
  grid-template-columns: 2.2rem minmax(0, 1fr);
  gap: 4px 14px;
  padding: 16px 0;
  border-top: 1px dashed var(--pc-dash);
}

.page-contact .prep-item:last-child {
  border-bottom: 1px dashed var(--pc-dash);
}

.page-contact .prep-item__num {
  padding-top: 5px;
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--orange);
}

.page-contact .prep-item__title {
  margin: 0;
  font-size: 1.02rem;
  font-weight: 700;
  color: var(--paper);
}

.page-contact .prep-item__text {
  grid-column: 2;
  margin: 0;
  font-size: .94rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-contact .prep-figure {
  margin: 0;
  border: 1px solid var(--line);
  background: var(--panel);
  padding: 8px;
}

.page-contact .prep-figure img {
  width: 100%;
  aspect-ratio: 10 / 7;
}

.page-contact .prep-figure .media-frame__caption {
  padding: 10px 4px 2px;
  font-size: .8rem;
  line-height: 1.6;
  color: var(--muted);
}

/* ---------- 02 联系渠道 ---------- */
.page-contact .channel-list {
  border-top: 1px solid var(--line);
}

.page-contact .channel-item {
  display: grid;
  gap: 4px;
  padding: 15px 16px;
  border-bottom: 1px solid var(--line);
  background: linear-gradient(90deg, rgba(10, 46, 38, .92), rgba(10, 46, 38, .38));
  min-width: 0;
}

.page-contact .channel-item__label {
  font-size: 11px;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--signal);
}

.page-contact .channel-item__value {
  font-family: var(--font-mono);
  font-size: 1rem;
  line-height: 1.5;
  color: var(--paper);
  word-break: break-word;
}

.page-contact .channel-item__note {
  font-size: .84rem;
  line-height: 1.65;
  color: var(--muted);
}

.page-contact .hours {
  min-width: 0;
}

.page-contact .hours summary {
  cursor: pointer;
  list-style: none;
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-contact .hours summary::-webkit-details-marker {
  display: none;
}

.page-contact .hours summary::after {
  content: "";
  width: 7px;
  height: 7px;
  border-right: 1px solid var(--signal);
  border-bottom: 1px solid var(--signal);
  transform: rotate(45deg);
  transition: transform .2s var(--ease);
}

.page-contact .hours[open] summary::after {
  transform: rotate(-135deg);
}

.page-contact .hours__body {
  margin: 10px 0 0;
  padding: 10px 12px;
  border-left: 2px solid var(--orange);
  background: rgba(5, 31, 26, .7);
  font-size: .85rem;
  line-height: 1.72;
  color: var(--signal-soft);
}

/* ---------- 03 问题分类 ---------- */
.page-contact .issues__lead {
  margin: 0 0 16px;
  max-width: 46ch;
  font-size: .95rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-contact .issue-list {
  display: grid;
  gap: 8px;
}

.page-contact .issue-row {
  display: grid;
  grid-template-columns: 1.8rem minmax(0, 1fr) auto;
  gap: 4px 14px;
  align-items: baseline;
  padding: 14px 16px;
  border: 1px solid var(--line);
  background: rgba(10, 46, 38, .58);
  text-decoration: none;
  transition: border-color .2s var(--ease), background .2s var(--ease), transform .2s var(--ease);
}

.page-contact .issue-row:hover,
.page-contact .issue-row:focus-visible {
  border-color: var(--signal);
  background: rgba(31, 111, 92, .38);
  transform: translateX(2px);
}

.page-contact .issue-row__code {
  font-size: 12px;
  color: var(--orange);
}

.page-contact .issue-row__name {
  font-size: 1rem;
  font-weight: 700;
  color: var(--paper);
}

.page-contact .issue-row__desc {
  grid-column: 2 / -1;
  font-size: .9rem;
  line-height: 1.68;
  color: var(--muted);
}

.page-contact .issue-row__go {
  font-size: 11px;
  letter-spacing: .08em;
  white-space: nowrap;
  color: var(--signal);
}

/* ---------- 04 响应路径 ---------- */
.page-contact .steps {
  position: relative;
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-contact .steps::before {
  content: "";
  position: absolute;
  left: 13px;
  top: 10px;
  bottom: 24px;
  width: 1px;
  background: linear-gradient(var(--signal), var(--line));
}

.page-contact .step {
  position: relative;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 3px 16px;
  padding-bottom: 22px;
}

.page-contact .step__dot {
  width: 9px;
  height: 9px;
  margin: 8px 0 0 9px;
  border-radius: 50%;
  background: var(--signal);
  box-shadow: 0 0 0 3px rgba(87, 242, 193, .16);
}

.page-contact .step__title {
  margin: 0;
  font-size: 1rem;
  font-weight: 700;
  color: var(--paper);
}

.page-contact .step__text {
  grid-column: 2;
  margin: 0;
  font-size: .93rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-contact .step__text a {
  color: var(--signal-soft);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-contact .response__tip {
  margin: 6px 0 0;
  padding: 12px 16px;
  border-left: 2px solid var(--orange);
  background: rgba(10, 46, 38, .7);
  font-size: .9rem;
  line-height: 1.7;
  color: var(--muted);
}

.page-contact .response__tip a {
  color: var(--orange);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 05 反馈模板 ---------- */
.page-contact .template {
  padding: clamp(18px, 3vw, 32px);
  border: 1px solid var(--line);
  background: linear-gradient(180deg, rgba(31, 111, 92, .2), rgba(5, 31, 26, .72));
  min-width: 0;
}

.page-contact .template__lead {
  margin: 0 0 18px;
  max-width: 48ch;
  font-size: .94rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-contact .tpl {
  position: relative;
  display: grid;
  gap: 14px;
  min-width: 0;
}

.page-contact .tpl__radio {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.page-contact .tpl__tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-contact .tpl__tab {
  cursor: pointer;
  padding: 8px 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(5, 31, 26, .6);
  font-size: .84rem;
  letter-spacing: .04em;
  color: var(--muted);
  transition: color .18s var(--ease), border-color .18s var(--ease), background .18s var(--ease);
}

.page-contact .tpl__tab:hover {
  color: var(--paper);
  border-color: var(--mid);
}

.page-contact .tpl__panel {
  display: none;
  margin: 0;
  padding: 16px 18px;
  border: 1px dashed var(--line);
  border-left: 2px solid var(--signal);
  background: var(--night);
  font-family: var(--font-mono);
  font-size: .82rem;
  line-height: 1.95;
  color: var(--signal-soft);
  white-space: pre-wrap;
  overflow-x: auto;
}

.page-contact #tpl-a:checked ~ #panel-a,
.page-contact #tpl-b:checked ~ #panel-b,
.page-contact #tpl-c:checked ~ #panel-c,
.page-contact #tpl-d:checked ~ #panel-d {
  display: block;
}

.page-contact #tpl-a:checked ~ .tpl__tabs label[for="tpl-a"],
.page-contact #tpl-b:checked ~ .tpl__tabs label[for="tpl-b"],
.page-contact #tpl-c:checked ~ .tpl__tabs label[for="tpl-c"],
.page-contact #tpl-d:checked ~ .tpl__tabs label[for="tpl-d"] {
  border-color: var(--signal);
  background: rgba(87, 242, 193, .16);
  color: var(--paper);
}

.page-contact .tpl__radio:focus-visible ~ .tpl__tabs label {
  outline: none;
}

.page-contact .tpl__note {
  margin: 0;
  font-size: 11px;
  letter-spacing: .1em;
  line-height: 1.8;
  color: var(--mid);
}

/* ---------- 06 公开信息 ---------- */
.page-contact .ops-sheet {
  padding: clamp(20px, 3vw, 32px);
  background: var(--paper);
  color: var(--pc-sheet-ink);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sheet);
  display: grid;
  gap: 18px;
}

.page-contact .ops-sheet__lead {
  margin: 0;
  font-size: .95rem;
  line-height: 1.75;
  color: #24483C;
  max-width: 52ch;
}

.page-contact .ops-grid {
  display: grid;
  gap: 12px;
}

.page-contact .ops-item {
  padding-top: 10px;
  border-top: 1px solid rgba(8, 17, 13, .18);
  min-width: 0;
}

.page-contact .ops-item__label {
  margin: 0 0 4px;
  font-size: 11px;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--pc-sheet-soft);
}

.page-contact .ops-item__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .98rem;
  color: var(--pc-sheet-ink);
  word-break: break-word;
}

.page-contact .ops-sheet__links {
  margin: 0;
  font-size: .88rem;
  line-height: 1.75;
  color: #24483C;
}

.page-contact .ops-sheet__links a {
  color: #0A5C46;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-contact .ops-sheet__links a:hover {
  color: var(--pc-sheet-ink);
}

/* ---------- 桌面布局 ---------- */
@media (min-width: 880px) {
  .page-contact .support-console {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, .92fr);
    align-items: start;
  }

  .page-contact .support-console__figure img {
    aspect-ratio: 3 / 2;
  }

  .page-contact .prep-layout {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, .88fr);
    align-items: start;
  }

  .page-contact .channel-item {
    grid-template-columns: minmax(0, 10rem) minmax(0, 1.1fr) minmax(0, 1.4fr);
    align-items: baseline;
    gap: 4px 20px;
    padding: 16px 18px;
  }

  .page-contact .channel-item__note {
    grid-column: 3;
    grid-row: 1;
  }

  .page-contact .hours__body {
    margin-top: 8px;
  }

  .page-contact .ops-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-contact .tpl__panel {
    font-size: .85rem;
  }
}

@media (min-width: 1200px) {
  .page-contact .support-console {
    padding: 48px 52px;
  }

  .page-contact .step__text {
    max-width: 62ch;
  }
}
<<<END>>>
